Privacy Policy

Last updated: September 25, 2026

This Privacy Policy explains how Halstead Systems ("Halstead Systems," "we," "us," or "our") collects, uses, and protects information in connection with the website at halsteadsystems.com (the "Site") and our consulting services. By using the Site or engaging our services, you agree to the practices described here.

1. Information we collect

We collect information in a few ways:

• Information you provide. When you book a call, email us, or engage our services, you may give us your name, email address, company name, and any details you choose to share about your AWS environment or your inquiry.
• Information collected automatically. Like most websites, our hosting and infrastructure may log basic technical data such as your IP address, browser type, pages visited, and the date and time of your visit.
• Engagement information. During a paid engagement, we may access read-only cost and configuration data from your AWS environment through a role you create and control. We do not receive credentials to make changes without your written approval.

2. How we use information

We use the information we collect to:

• Respond to your inquiries and schedule and conduct calls;
• Provide, perform, and improve our services and deliverables;
• Operate, maintain, and secure the Site;
• Send you information related to an engagement or a request you have made; and
• Comply with our legal obligations.

3. Cookies and similar technologies

The Site aims to keep tracking to a minimum. Some cookies or similar technologies may be set by the third-party services we rely on, such as web fonts and the tool used to schedule calls. You can control cookies through your browser settings; blocking them should not prevent you from reading the Site.

4. Third-party services

We use a small number of trusted providers to run the Site and our services, which may process limited information on our behalf:

• Scheduling. Calls are booked through a third-party scheduling tool that collects your name, email, and chosen time.
• Web fonts. The Site loads fonts from Google Fonts, which may receive your IP address as part of serving those files.
• Hosting. The Site is served by a third-party hosting provider that may log technical request data.
• Amazon Web Services. During an engagement, we work within your AWS environment under access you grant and control.

Each provider handles data under its own privacy policy.

5. How we share information

We do not sell your personal information. We share it only with the service providers described above, as needed to perform the services you request, or where required by law or to protect our rights. Confidential information you share during an engagement is used only to perform the services and is not disclosed to others except as agreed with you or required by law.

6. Data retention

We keep personal information only for as long as needed for the purposes described in this policy, to maintain our business records, or to meet legal requirements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

7. Data security

We use reasonable technical and organizational measures to protect the information we hold. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

8. Your rights and choices

Depending on where you live, you may have the right to access, correct, or delete personal information we hold about you, or to object to certain uses. To make a request, email us at support@halsteadsystems.com, and we will respond as required by applicable law. You can also opt out of engagement-related emails by letting us know.

9. Children's privacy

The Site and our services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children.

10. International users

Halstead Systems is based in the United States, and information we collect is processed there. If you access the Site from another country, you understand that your information may be transferred to and processed in the United States.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the Site after changes take effect constitutes acceptance of the revised policy.

12. Contact us

Questions about this Privacy Policy or your information can be sent to support@halsteadsystems.com.